Shipping policy
At Couture by Saarika Gupta, we pride ourselves on delivering exceptional couture garments, created with precision and care. To ensure that every item reaches you in perfect condition and on time, we have outlined our shipping and delivery process below.
Quality Assurance Before Dispatch
Each product is meticulously crafted to your exact specifications, taking into account your measurements and design preferences. Before any item is dispatched, it undergoes thorough quality checks to ensure it meets our high standards. This attention to detail ensures that every piece arrives in perfect condition, ready to wear and enjoy.
Timely Shipping Process
Once your order is placed, we begin working on your custom garment immediately. Because every piece is made-to-order, the production time varies depending on the complexity of the design and the availability of materials. We always strive to keep you updated on the progress of your order, so you are informed every step of the way.
We use trusted and reliable shipping carriers to handle all deliveries. Your package will be carefully packed to protect the garment during transit. We also provide tracking information for all orders, allowing you to monitor your delivery as it makes its way to you.
In Case of Shipping Issues
While we take every precaution to ensure that your order arrives in perfect condition, we understand that sometimes issues may occur during transit. In the rare event that your garment is damaged or misdelivered, we ask that you notify us within 48 hours of receiving your package. Please provide us with supporting photos or videos that clearly showcase the issue, so we can assess the situation and resolve it as efficiently as possible.
We’re here to make sure you’re happy with your purchase, and our team will work quickly to find a solution that meets your needs. Whether it's a manufacturing defect, an error in the product delivered, or damage during shipping, we are committed to ensuring that the issue is addressed promptly.
Exclusivity and Attention to Detail
At Couture by Saarika Gupta, we understand that your order is unique, and we treat it with the utmost care. Your garment is not just a product; it’s a reflection of your personal style and the result of our craftsmanship. This is why we go above and beyond to ensure every delivery is handled with the attention it deserves.
Siliguri, West Bengal Customers
For our valued customers in Siliguri, West Bengal, we want to ensure that you receive the best possible service. Should any concerns arise regarding your order or delivery, don’t hesitate to contact us. Whether it’s a simple inquiry or an issue requiring urgent attention, our team will be ready to assist you promptly and provide solutions tailored to your needs.
Customer Support & Resolution
We want your shopping experience with Couture by Saarika Gupta to be smooth and hassle-free. Our customer support team is always available to answer your questions and help resolve any shipping-related concerns. If an issue arises, we’re committed to making it right and providing a solution that ensures your satisfaction.
A Commitment to Excellence
At Couture by Saarika Gupta, every step of your order is handled with care, from the initial design to the moment your garment is delivered to your doorstep. We are here to ensure that your couture experience is nothing short of exceptional, and we will always go the extra mile to guarantee that your order is delivered in the best possible condition.
If you have any questions or need assistance with your order, please don’t hesitate to reach out to us. We’re happy to help, every step of the way.
Customer Support
If you have any queries or concerns regarding our policies or your order, please feel free to reach out to us. Our team is here to assist you every step of the way.
- Email: [couturebysaarikagupta@gmail.com]
- Phone: [97331110000, 9332376369]
Studio Visit: Book your consultation or visit